We aim to provide a fast, reliable, and premium delivery experience for all our customers. Please review the details below to understand our shipping process.
All orders are processed within 1–2 business days after payment confirmation. Orders placed after 2 PM (UAE time) will be processed the next business day.
Once your order has been shipped, you will receive an email with your tracking number and a link to follow your shipment in real time.
We strive to deliver all orders on time; however, external factors such as customs inspections, public holidays, or courier disruptions may occasionally cause delays. In such cases, we will keep you informed.
For any questions about shipping or urgent delivery requests, please contact us at info@soah-care.com or via WhatsApp at +971 58 667 9806.